Universidad Pontificia de Salamanca

Working with Stuttering: Solution-focused techniques

Alberto Rodríguez Morejón & Mark Beyebach
Universidad de Salamanca

The following ideas are the result of our experiences in applying a solution focused point of view to work with stuttering. For didactical reasons, we will describe the work in schematic steps, but in actual work, we always tailor the therapy to fit each client.
The first step is to ask people: "How can I help you?" This seems like an obvious question to ask, but we have realized that the answers to this first question can be very different, and that we can find useful clues to the design of the rest of the treatment here. Some clients will demand a psychological intervention, while others prefer to ask directly for speech therapy. We will try to fit with their demands, and when clients ask for speech therapy, we give them some articulation exercises right from the beginning.
The second step is to let the conversation turn to previous treatment experiences: "What have you done before, with other therapists, that was useful for you?" Many of our clients have several years of unsuccessful therapy behind them, and they come to us looking for a new chance. Knowledge about their beliefs about what is useful or not are clues that help us find the best way to help them help themselves.
The third step is to address causes. We know that this isn't a usual issue in solution focused brief therapy, but for people with speech fluency problems this seems to be a crucial question. Our impression is that, if you don´t resolve this question from the beginning, it usually reappears at a later moment.At this point, we do a sort of deconstruction work. Many people think that stuttering is a somatic problem with no cure. We help them find different explanations. "I wonder, how do you explain the times when you speak fluently? It doesn't make sense for me. These occasions don't fit with this being a somatic problem?".
The fourth step is to focus on past exceptions, and we invite the clients to examine the differences between successes and failures by asking "How come you speak better with some people?" and "What is different on the days when your speech works correctly?" We have found that certain words frequently arise out of these conversations, and 'self-confidence' is our favorite among these. Many people tell us -and we guide them to think that way- that "Self-confidence is the key: when I trust myself, I speak better". In these cases, to be more self-confident with ones speech become the overall goal of the therapy. This is more useful than having "speaking better" as a goal, since that might put people in a sort of paradox: "To speak better, I have to control my speech more." But speaking is, as we know, an automatic task, and if you try to control it, things might worsen.
The fifth step is asking about goals. We prefer to ask "What will be different in your life when you reach this level of self-confidence in your speech?", which is a more closed question than "When all the problems you have are solved?" Apart from that, we do classical "miracle question" talk. We also like to encourage clients to continue to think about the future at home after the session, and we usually ask them to write about things that will happen in the future.The following sessions are spent exploring exceptions, i.e., any time they had spoken better or any occasion they have gotten any advancement in goals. For example, if they told us "I'm going to use the phone more," we treat any phone call as an exception even if they were stuttering throughout the phone call. We like to see that as a strange loop: for clients, goals are what will happen after their speech has gotten more fluent, and we change this into: "Reaching goals is what will help you to become more fluent."Further sessions are dedicated to building what we call "the box of resources" and "the box of not useful things."
By analyzing exceptions, and sometimes failures, we help people discover the secrets of fluent speech. We also use scales, circular questions, metaphors, and the whole set of traditional brief therapy techniques. With people who are feeling guilty or unable to cope with the problem, we even use externalization. Sometimes this solution focused work is enough to get a good improvement and treatment stops. Other times we have to use specific speech techniques with no relationship to solution focused therapy, but that is another subject.